Symantec is currently investigating reported computer slow-downs and instability. This issue appears to be related to VeriSign receiving an unusual number of requests by Windows-based clients to download a certificate revocation list (CRL) on January 7-8, 2004. This increase in traffic resulted in intermittent VeriSign CRL server availability. For security purposes, Symantec products routinely verify the integrity of system components; at times they were unable to achieve the authentication they were seeking because of the unavailability of VeriSign's server, resulting in delays and instabilities. Symantec and other vendors are cooperatively working with VeriSign to mitigate this situation.

At this time we have not received any reports that Symantec's Enterprise products are unaffected by this issue.

After January 7, 2004, your computer slows down and Microsoft Word and Excel will not start