Microsoft's latest dual-screen Android phone gets major hardware revisions, which positively alters the experience, but the software still holds it back from greatness.

In late 2019, Microsoft surprised the world with its grand idea for a modern pocketable computing experience with Surface Duo, a phone with two displays that resembled a digital diary. A year later, that device hit store shelves with a thud. Buggy software, a high price, and severely lacking hardware made it nearly impossible to recommend except for the bold early adopters and risk-takers.