On paper the W980 Walkman Phone ticks most boxes and is a fantastic piece of gadgetry: it is beautifully finished with cool lights that flash all over the place, offers stylish touch-sensitive buttons, and even has a full 8GB of onboard memory. But it's only when you use the phone for a few days that its unintuitiveness becomes apparent. Most annoying are the tiny call start and end buttons, along with the even smaller menu, shortcut and cancel buttons. You're never entirely sure which button to press when navigating menus either, and navigating the contacts menu isn't as quick as you'd expect. Usability issues aside, those after a phone that doubles as an excellent quality music player with more than enough storage space and a sufficiently well-designed media manager should consider the W980. If your priority is a phone - in particular voice, messaging and contacts management - you may soon become frustrated with the W980.