The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. There are 6 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for Windows NT 4.0), Networking, Clustering, Software Update Services, and Base/Setup/Storage/Print/Performance. Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories. Please read the readme.txt files for more details about each version. Supported Operating Systems: Windows 2000, Windows NT, Windows XP Instructions Download the executable specific to the support issue being experienced.
Copy the file to the system having the problem.
Double-click the executable to launch the report gathering tool.
Accept the EULA. File Name:File SizeMPSRPT_Alliance.EXE 487 KBMPSRPT_Alliance_Readme.txt 13 KBMPSRPT_CLUSTER.EXE 372 KBMPSRPT_Cluster_Readme.txt 11 KBMPSRPT_DirSvc.EXE 700 KBMPSRPT_DirSvc_Readme.txt 8 KBMPSRPT_NETWORK.EXE 731 KBMPSRPT_Network_Readme.txt 8 KBMPSRPT_SETUPPerf.EXE 571 KBMPSRPT_SetupPerf_Readme.txt 11 KBMPSRPT_SUS.EXE 310 KBMPSRPT_SUS_Readme.txt 8 KB