Logitech Harmony Ultimate User Review - Understanding the Handicaps

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TechnologyX posted Logitech Harmony Ultimate User Review - Understanding the Handicaps A quote from the article:
There is nothing more frustrating than buying a tech product that has been reported as being the best and finding out that there are some serious concerns with its operation. As a journalist, it is much the same where we analyze tech gear and, when things just don't seem right, seek published reports to see if we are doing something wrong. It is very uncomforting when the majority of published reports claim this product to be the best, yet we find serious concerns in its operation. Such is the case with the Logitech Harmony Ultimate that we are providing a user review on today.

The underlying cause of the reviewing problem is actually twofold, the first being that most published reports on products are conducted after minimal use, and the second of course being that the product is being retained post review. The first we met head on a few years back with an ultrabook (http://technologyx.us7.list-manage2.com/track/click?u=3d9b6193ffd32dd60e84fc74b&id=6ce928d9b9&e=312ec141fb) that was touted as possibly the best, yet its Wi-Fi didn't work outside of the office. I remember the frustration of taking this system to Taiwan and getting absolutely no reception the entire trip. The ultra was useless. The other difficulty is with product retention that is, in most cases, unavoidable as resources retain their reviewers through that retention.
 Logitech Harmony Ultimate User Review - Understanding the Handicaps @ TechnologyX